Terms & Conditions

SHOP POLICIES

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

United Kingdom: 5-7 business days

United States: 3-5 weeks             

North America: 3-4 weeks

Europe: 5-7 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

I gladly accept returns, exchanges and cancellations

Contact me within:14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalised orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

To communicate with you about your order

To fulfill your order

For legal reasons (like paying taxes)